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  1. Home /
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  3. Vol. 8 No. 2 (2025)

Vol. 8 No. 2 (2025)

Published: 2025-06-10

Articles

  • A Study on the Impact of Hotel Supervisor Leadership Styles on Employees' Organizational Citizenship Behavior with Service Management Implications

    Chun-Yi Wu, Chao-Chien Chen, Wen-Shiung Huang, Pei-Shan Hsieh
    1-15
    • Download PDF(210 KB)
  • Managerial Implications of the Perception Difference in Frontline Workers in Healthcare Service Systems During the COVID-19 Pandemic

    Teh-Kuang Sun, Shu-Hui Chuang, Chun Hui
    17-34
    • Download PDF(346 KB)
  • A Time-dependent Tandem BMAP with Balking and Batch Service with Possible Breakdown and Delayed Service

    Aliakbar Montazer Haghighi, Dimitar P. Mishev
    35-63
    • Download PDF(475 KB)

Information

  • For Readers
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QMSM was sponsored by the Providence University,Taichung,Taiwan , starting from 2018 to 2022. 
QMSM was sponsored by the Asia University,Taichung,Taiwan , starting from 2023 to 2025. 

QMSM is sponsored by the National Chung Hsing University, Taichung, Taiwan  and Western Washington University, Bellingham, WA, USA

More information about the publishing system, Platform and Workflow by OJS/PKP.