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  1. Home /
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  3. Vol. 8 No. 2 (2025)

Vol. 8 No. 2 (2025)

Published: 2025-06-10

Articles

  • A Study on the Impact of Hotel Supervisor Leadership Styles on Employees' Organizational Citizenship Behavior with Service Management Implications

    Chun-Yi Wu, Chao-Chien Chen, Wen-Shiung Huang, Pei-Shan Hsieh
    1-15
    • Download PDF(210 KB)
  • Managerial Implications of the Perception Difference in Frontline Workers in Healthcare Service Systems During the COVID-19 Pandemic

    Teh-Kuang Sun, Shu-Hui Chuang, Chun Hui
    17-34
    • Download PDF(346 KB)
  • A Time-dependent Tandem BMAP with Balking and Batch Service with Possible Breakdown and Delayed Service

    Aliakbar Montazer Haghighi, Dimitar P. Mishev
    35-63
    • Download PDF(475 KB)

Information

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QMSM was sponsored by the Providence University,Taichung,Taiwan , starting from 2018 to 2022. 

QMSM is sponsored by the Asia University,Taichung,Taiwan , National Chung Hsing University, Taichung, Taiwan,  and Western Washington University, Bellingham, WA, USA

More information about the publishing system, Platform and Workflow by OJS/PKP.